We are HIRING!
Don't see your desired role listed here? Apply and let us know what interests you!
Are you looking for a place to work that treats you like family?
If so, Farmers & Merchants Union Bank may be the perfect fit for you. We are an independent, community bank that has been around for over 165 years. We have a lot of longevity with our employees and would like to add the following positions to our team:
Custodian/Maintenance Worker
As a custodian, you will play a key role in maintaining a clean, safe, and welcoming environment for our customers, staff, and visitors across our bank facilities. This position includes duties such as daily cleaning and sanitizing of offices, lobbies, and restrooms, managing floor care, performing basic routine building maintenance, and ensuring our physical locations project a professional, polished appearance.
What you can expect to do:
- Perform daily cleaning duties including vacuuming, sweeping, mopping, dusting, and trash removal
- Clean and disinfect restrooms, lobbies, breakrooms, teller lines, and office areas
- Maintain exterior grounds, including keeping entryways clear, safe, and free of debris
- Assist with basic routine maintenance, light repairs, and changing light bulbs
- Monitor, track, and restock cleaning supplies and facility inventory
- Ensure proper handling, storage, and disposal of cleaning chemicals and materials
- Prepare and arrange furniture or room setups for bank meetings and events
- Identify and report any safety hazards, damage, or major repair needs to management
What you’ll need to succeed:
- High attention to detail and a positive attitude
- Good time management skills and the ability to work independently
- Strong sense of reliability, punctuality, and pride in keeping facilities spotless
- Ability to follow safety guidelines and proper chemical handling procedures
- Capacity to lift, push, pull, and carry items up to 50 lbs as needed
- Good communication skills and a friendly, respectful demeanor around staff and visitors
- High School diploma or equivalent life experience
IT Support Specailist
We're looking to hire an IT Support Specialist that would be responsible for working in a team to maintaining the operational status of computer hardware and software at all of our 12 bank locations.
Responsibilities:
- Installs and supports PC hardware, PC operating system software, and PC software
- Assists users with PC, network, and phone problems (hardware and software)
- Orders and installs PC peripheral equipment
- Assists with project management, resource planning, and system monitoring and troubleshooting
- Develops and maintains documentation
- Continually searches for ways to improve processes
- Other duties as assigned
Qualifications:
- Education & Experience: At least 2 years of PC troubleshooting experience
- Skills and Abilities:
- Possess strong PC hardware/software knowledge
- Have basic knowledge of Windows Server
- Use of Active Directory to create and manage domain users
- Troubleshoot network and/or local printer problems
- Maintain and troubleshoot Windows operating systems
- Demonstrate strong time management skills and ability to handle multiple priorities at once
- Communicate effectively and establish effective working relationships
- Exhibit strong problem-solving skills
- Demonstrate self-motivation and able to work with minimal supervision
- Have strong service orientation and customer service skills
Position Duties and Responsibilities:
- Candidate Requirements:
- 1-3 years of experience in IT, or an equivalent combination of work experience and education
- Possess the ability to work as part of a team
- Capable of multi-tasking and adapting to changes
- Demonstrate effective written, verbal, and technical communication skills
- Valid driver's license and reliable transportation. Travel to branch offices will be required
Relationship Banker/Teller - Sauk City / Lodi
As a relationship banker, you will play a key role in the success of our branches by building and maintaining meaningful relationships with your customers and by using your financial knowledge to help provide thoughtful solutions to meet customer's needs. Our relationship bankers assist new and existing customers with the opening of new deposit accounts, processing a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balancing these transactions while maintaining a friendly and positive attitude and providing exceptional customer service.
No previous banking experience is required, as training will be provided. If you have a willingness to learn the art of banking and have the ability to deliver exceptional customer service, build relationships with current and prospective customers and respond to simple and complex customer inquiries or service requests in a professional manner, we want to talk to you.
What you can expect to do:
- Provide trustworthy, responsive and courteous service
- Build lasting relationships with customers, discover their financial needs and tailor products and services to recommend
- Operate a teller drawer serving customers in the lobby and/or drive up
- Open accounts, perform account maintenance and assist customers with digital products
- Recognize potential fraud and other risks
- Provide outstanding customer service and display a positive attitude
- Other related duties and special projects as assigned
What you’ll need to succeed:
- Excellent communication, interpersonal and organizational skills
- Ability to learn rapidly and adapt quickly to changing priorities, situations and technology
- Be a highly motivated team player with the ability to multitask
- Ability to identify problems and provide solutions
- Strong background in customer service
- Ability to understand bank products, process transactions and solve customer service issues
- Strong mathematical and problem-solving skills
- Ability to work under pressure and maintain professionalism and courtesy
- Project a professional image through dress, presentation and positive attitude
Operations Center Specialist
As an operations center specialist, you will play a key role in supporting the day-to-day operations of behind-the-scenes bank functions, as well as customers and staff. This position includes duties such as processing of deposit and loan file maintenance, supporting Consumer and Business Banking (including online banking and bill payment functions), processing electronic and wire transfers, and running data processing programs. The operations center specialist assists with all aspects of online banking, providing support to customers through the bank’s Call Center and to bank staff through the Help Desk.
No previous banking experience is required, as training will be provided. If you have a willingness to learn the art of banking and have the ability to deliver exceptional customer service, build relationships with current and prospective customers and respond to simple and complex customer inquiries or service requests in a professional manner, we want to talk to you.
What you can expect to do:
- Handle incoming customer and staff calls; respond to inquiries in a timely and patient manner
- Support all phases of consumer and business online banking
- Assist with the online banking work flow, which includes, but is not limited to: application processing, user onboarding, managing user limits, wire transfer processing, maintaining user profiles to enable additional services and tracking applications
- Serve in various areas of bank operations
- Provide excellent customer service and assists in resolving problems within given authority
- Draft new procedures and provide updates to existing procedures as needed for the purpose of streamlining operational functions
- Develop a strong knowledge of bank products and services
- Provide debit card support to customers and staff
What you’ll need to succeed:
- Ability to be personable and comfortable with communicating clearly with clients over the phone as regular part of daily duties
- Critical thinking and attention to detail
- Willingness to learn and explain bank policies, procedure, products and services
- Good time management and organizational skills
- Detail for accuracy
- Strict confidentiality
- History of thriving in a team environment
- Demonstrated proficiency in MS office software, and ability to navigate easily through Internet-based systems
- Strong mathematical and problem-solving skills
- Ability to work under pressure and maintain professionalism and courtesy
- Project a professional image through dress, presentation and positive attitude
- High School diploma or equivalent life experience
Relationship Banker/Teller
As a relationship banker, you will play a key role in the success of our branches by building and maintaining meaningful relationships with your customers and by using your financial knowledge to help provide thoughtful solutions to meet customer's needs. Our relationship bankers assist new and existing customers with the opening of new deposit accounts, processing a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balancing these transactions while maintaining a friendly and positive attitude and providing exceptional customer service.
No previous banking experience is required, as training will be provided. If you have a willingness to learn the art of banking and have the ability to deliver exceptional customer service, build relationships with current and prospective customers and respond to simple and complex customer inquiries or service requests in a professional manner, we want to talk to you.
What you can expect to do:
- Provide trustworthy, responsive and courteous service
- Build lasting relationships with customers, discover their financial needs and tailor products and services to recommend
- Operate a teller drawer serving customers in the lobby and/or drive up
- Open accounts, perform account maintenance and assist customers with digital products
- Recognize potential fraud and other risks
- Provide outstanding customer service and display a positive attitude
- Other related duties and special projects as assigned
What you’ll need to succeed:
- Excellent communication, interpersonal and organizational skills
- Ability to learn rapidly and adapt quickly to changing priorities, situations and technology
- Be a highly motivated team player with the ability to multitask
- Ability to identify problems and provide solutions
- Strong background in customer service
- Ability to understand bank products, process transactions and solve customer service issues
- Strong mathematical and problem-solving skills
- Ability to work under pressure and maintain professionalism and courtesy
- Project a professional image through dress, presentation and positive attitude
Why work for Farmers & Merchants Union Bank?
- Opportunities for advancement
- No banking experience needed - we will train the proper candidate
- No commission-based roles
- Competitive wages, benefits packages and time off allowances
- Engaging, rewarding and collaborative work environment
- And more!
Farmers & Merchants Union Bank is an Equal Opportunity Employer
Member FDIC
Equal Housing Lender
Interested applicants should send resume, cover letter and employment application to:
Farmers & Merchants Union Bank
Attn: Hiring Team
PO Box 226
Columbus, WI 53925